KOHROS Return Policy
At KOHROS, customer satisfaction is our top priority. We offer a 30-Day No-Questions-Asked Return Policy to ensure a risk-free shopping experience.
Return Eligibility
- Products must be returned within 30 days of receipt.
- Items must be in their original condition, free from any human-caused damage.
- Products should be returned in their original packaging, along with all included accessories and documents.
Refund Shipping Details
- In the event of a product being damaged upon arrival, KOHROS will cover the return shipping costs.
- If the product is returned due to the buyer’s preference and is undamaged, the buyer is responsible for the return shipping costs.
Please note that our Quality Assurance team will inspect the product upon return to determine the cause of the damage.
Return Address
Please send all returns to the following address:
KOHROS Returns
700 Lavaca, Ste 1401,
Austin, TX 78701
United States
700 Lavaca, Ste 1401,
Austin, TX 78701
United States
Contact Information
For any queries or assistance regarding your return, please reach out to us at:
Email: storge.kohros@gmail.com
After-Sales Phone: +1 (415) 200-6858
After-Sales Phone: +1 (415) 200-6858
We aim to process refunds swiftly upon receipt and inspection of the returned item. Please allow a reasonable time for the refund to be credited to your original method of payment.
Thank you for shopping with KOHROS. We appreciate your business and look forward to serving you again.
Please review this return policy and feel free to adapt it as necessary to align with your company’s standards and procedures.
